I have just recently purchased a doTERRA Petal Diffuser but unfortunatley my puppy has chewed the ac adaptor. Could you please advise where I can get a new one.
Hi Sharon,
I have never heard of this site before, so can’t vouch for them, but https://www.diffuserdoc.com/doterra-parts.html has one. Aromatools.com carries doTerra products and has been around for awhile. You could contact them and see if they carry them. Good luck!
My wood grained aroma diffuser has stopped working and I get a small spark when I plug it in. How do I send it back to manufacturer for repair or replacement what are the charges?
Lynne, do you know what brand your diffuser is? There are several wood grained diffusers on the market. If you don’t know, sometimes there is a tag on the bottom of the diffuser, or if you remember where you bought it (if online) you may be able to see in your order history. Most brands have a website with a contact page, or if you bought it from Amazon you can contact sellers directly through their messaging system. How they handle it will depend on the individual company’s warranty policies. If it out of warranty, I suspect it may be more expensive to send it in for repair than to replace it. Good luck!
Hi There
I have just recently purchased a doTERRA Petal Diffuser but unfortunatley my puppy has chewed the ac adaptor. Could you please advise where I can get a new one.
Many thanks
Sharon
Hi Sharon,
I have never heard of this site before, so can’t vouch for them, but https://www.diffuserdoc.com/doterra-parts.html has one. Aromatools.com carries doTerra products and has been around for awhile. You could contact them and see if they carry them. Good luck!
My wood grained aroma diffuser has stopped working and I get a small spark when I plug it in. How do I send it back to manufacturer for repair or replacement what are the charges?
Lynne, do you know what brand your diffuser is? There are several wood grained diffusers on the market. If you don’t know, sometimes there is a tag on the bottom of the diffuser, or if you remember where you bought it (if online) you may be able to see in your order history. Most brands have a website with a contact page, or if you bought it from Amazon you can contact sellers directly through their messaging system. How they handle it will depend on the individual company’s warranty policies. If it out of warranty, I suspect it may be more expensive to send it in for repair than to replace it. Good luck!